Directories & Resources

Find the right office, by state

Where to go for each program — the official state agencies and free help lines — plus a curated hub of every resource and tool, organized by what you're trying to do.

Different programs are run by different offices. Medicaid is state-run; Medicare is federal but has a free counseling program in every state; and a separate state agency regulates Medigap and handles insurance complaints. These directories point you to the right one.

State-by-state directories

Medicaid

State Medicaid Directory

The official program name and agency website for Medicaid in every state and DC — for eligibility, applications, and renewals.

Medicare help

SHIP Directory

Free, unbiased one-on-one Medicare counseling in every state (the Medicare analog to the Medicaid agency list). SHIP sells nothing.

Medigap & complaints

State Insurance Departments

Who regulates Medigap and handles insurance complaints, state by state — including some Medicare Advantage marketing issues.

Resource hub & tools

Everything, by function

All Resources

Every official link and help line, organized by what you want to do: apply, compare plans, get help paying, file a complaint, track policy.

Dates

Enrollment Calendar

All the key enrollment windows at a glance, so you don't miss a deadline.

Print & keep

Printable Checklists

Turning-65, annual-review, appeal-prep, and caregiver checklists you can print or save as PDF.

Look it up

Plain-English Glossary

Searchable definitions for every term you run into.

Not sure which office you need? For Medicare questions, start with your SHIP or call 1-800-MEDICARE (1-800-633-4227). For Medicaid or CHIP, contact your state Medicaid agency. For a problem with a Medigap policy or an insurance company, your state insurance department.
Verify before you act. Contact details and agency websites change. MediPrimer is not affiliated with any agency or insurer; confirm current information through the official source before relying on it.